Last updated: September 2026
At MEDL, we take your privacy seriously. We only collect and use personal information where we have a genuine reason to do so, and we aim to be clear about what we collect, why we need it and what happens to it.
MEDL is a trading name of Electro Design Lab Ltd, a company registered in England and Wales.
Who we are
For the purposes of UK data protection law, Electro Design Lab Ltd is the data controller responsible for the personal information covered by this privacy policy.
This policy explains how we handle personal information when you visit our website, contact us, make an enquiry, work with us, or otherwise interact with MEDL.
Information we may collect
Depending on how you interact with us, we may collect information such as:
- Your name and job title
- Company or organisation
- Email address and telephone number
- Information you provide when contacting us or submitting a form
- Correspondence between you and MEDL
- Information relating to our clients, suppliers and professional contacts
- Basic technical information generated when you use our website, such as your IP address, browser and device information
We don’t collect personal information simply for the sake of it. We only ask for information that we reasonably need.
How we use your information
We may use your personal information to:
- Respond to enquiries and requests
- Provide our engineering and consultancy services
- Manage relationships with clients, suppliers and other organisations
- Prepare quotations, proposals and contracts
- Manage projects and communicate with project teams
- Process invoices and payments
- Improve our website and services
- Meet our legal, regulatory and professional obligations
- Keep you informed about MEDL where it is appropriate to do so
We will only use your information where we have a lawful basis under UK data protection law. This may include fulfilling a contract, complying with a legal obligation, pursuing our legitimate business interests, or where you have given us your consent.
Sharing your information
We don’t sell your personal information. We may share information with trusted organisations that help us operate our business, such as IT and software providers, professional advisers, accountants and other service providers.
Where necessary for delivering a project, information may also be shared with clients, contractors, consultants and other members of the project team. We only share information where there is a legitimate reason to do so and expect organisations handling information on our behalf to protect it appropriately.
How long we keep your information
We keep personal information only for as long as we reasonably need it. How long that is will depend on why the information was collected, our contractual requirements and any legal, regulatory or professional obligations that apply to us. When information is no longer required, we will securely delete or dispose of it where appropriate.
Keeping your information secure
We take reasonable technical and organisational measures to protect the information we hold against loss, misuse, unauthorised access or disclosure. No system can be guaranteed to be completely secure, but we take the protection of the information entrusted to us seriously.
Cookies and our website
Our website may use cookies and similar technologies to help it work properly and to understand how visitors use it. Where required, we’ll ask for your permission before placing non-essential cookies on your device. You can also control cookies through your browser settings. More information about the cookies we use can be found in our Cookie Policy.
Contact us
If you have any questions about this privacy policy or how MEDL handles your personal information, please contact us:
MEDL
A trading name of Electro Design Lab Ltd
Email: hello@medl.uk
Registered Office:
Electro Design Lab Ltd
27 Walkerith Road
Morton
Gainsborough
Lincolnshire
DN21 3DA
If you’re unhappy with how we’ve handled your personal information, you also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Changes to this policy
We may update this privacy policy occasionally to reflect changes to our business, website or legal requirements. The latest version will always be available on this page.